Frequently Asked Questions
About Us
What is Rug Engine marketplace?
What is Rug Engine marketplace?
RugEngine.com is a retailer of over 50,000 rugs in almost every style, size, shape and color. We are an authorized reseller for some of the nation's leading rug manufacturers.
Rug Engine was founded with the goal of making it as simple as possible to find that perfect area rug. No fancy marketing, just quality rugs at fair prices shipped direct to you from our suppliers.
We've curated some of the most popular styles we love, and we know you'll love them too.
Order Status
How do I track my Rug Engine order after purchasing?
How do I track my Rug Engine order after purchasing?
View the live status by logging in to your Rug Engine account and clicking the Orders tab.
From here you'll be able to see the details for all your orders, track the shipments and more.
For any issues, please reach out to our customer support team at support@rugengine.com.
Can I chat live with a human instead of a robot?
Can I chat live with a human instead of a robot?
Absolutely! There's nothing we dislike more than being forced to speak with a chat robot.
Please use the button at the bottom right of your screen to speak with a real person anytime.
Shipping & Delivery
Do all orders really ship fast and free?
Do all orders really ship fast and free?
All Rug Engine orders ship FREE with FedEx Ground (3-5 business days), and leave our supplier's warehouse within 24-48 hours after placing your order. Free shipping is only available to addresses within the lower 48 contiguous United States.
We do not ship to Alaska, Hawaii, Puerto Rico, US Virgin Islands and we do not deliver to P.O. Boxes or APO/FPO addresses. Please have a physical address ready when you place your order. Please note we are not accepting International orders at this time.
Rug Engine has no hidden shipping, delivery or handling fees. The total price you pay at checkout is the only price you pay to have your rug delivered to your door.
When can I expect to receive my new rug?
When can I expect to receive my new rug?
Most customers receive their Rug Engine order within one week, excluding public holidays.
If you haven't received your order or notice any issues, please email support@rugengine.com.
Returns & Refunds
Can I return my rug for a full refund if I'm not happy?
Can I return my rug for a full refund if I'm not happy?
You have 30 Days after receiving your item to request a return with free return shipping.
Unfortunately, we cannot accept returns on Rug Pads or Clearance items.
To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging. Any additional packaging that may be required to safely ship your item is your responsibility and is not covered.
To start a return, you must contact us first at returns@rugengine.com with your order number. If your return is accepted, we’ll send you a free return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
How long will I have to wait to receive my refund?
How long will I have to wait to receive my refund?
We will notify you once we’ve received and inspected your return, and let you know if approved.
If approved, you’ll be automatically refunded on your payment method within 5-7 business days.
It may also take additional time for your bank or credit card company to process and post the refund.
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Popular Categories
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Area Rugs by Shape
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Top 100 Bestsellers
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Terracotta 4' 1 x 6' 1 Solid Shag Rectangle Rug
$6125$7656Unit price /UnavailableIn stock (50 units) -
Cloud Gray 3' 3 x 5' 3 Solid Shag Rectangle Rug
$4875$6094Unit price /UnavailableIn stock (50 units) -
Dark Gray 5' 1 x 8' Trellis Frieze Rectangle Rug
$12375$15469Unit price /UnavailableIn stock (50 units) -
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Snow White 5' 1 x 8' Solid Shag Rectangle Rug
$12375$15469Unit price /UnavailableIn stock (50 units) -
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Cloud Gray 5' 1 x 8' Solid Shag Rectangle Rug
$12375$15469Unit price /UnavailableIn stock (50 units) -
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Dark Gray 4' 1 x 6' 1 Trellis Frieze Rectangle Rug
$6125$7656Unit price /UnavailableIn stock (50 units) -
Light Gray 4' 1 x 6' 1 Trellis Frieze Rectangle Rug
$6125$7656Unit price /UnavailableIn stock (50 units) -
Terracotta 2' 2 x 6' 5 Solid Shag Runner Rug
$7375$9219Unit price /UnavailableIn stock (50 units) -
Jet Black 5' 1 x 8' Solid Shag Rectangle Rug
$12375$15469Unit price /UnavailableIn stock (50 units) -
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Terracotta 2' 2 x 3' 1 Solid Shag Rectangle Rug
$3000$3750Unit price /UnavailableIn stock (50 units) -
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Cloud Gray 8' x 10' Solid Shag Rectangle Rug
$24875$31094Unit price /UnavailableIn stock (50 units) -
Multicolor 5' 1 x 8' Jardin Rectangle Rug
$12375$15469Unit price /UnavailableIn stock (50 units) -
Black 4' 1 x 6' 1 Outdoor Solid Rectangle Rug
$6125$7656Unit price /UnavailableIn stock (50 units) -
Washable Area Rugs
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Emerald Green 7' x 9' Medina Washable Rectangle Rug
$24875Unit price /Unavailable -
Muted Rust 2' 2 x 3' Medina Washable Rectangle Rug
$3625Unit price /UnavailableIn stock (50 units) -
Berry Pink 3' 3 x 3' 3 Medina Washable Square Rug
$6125Unit price /UnavailableLow stock (19 units) -
Classic Red 2' 2 x 8' Medina Washable Runner Rug
$11125Unit price /UnavailableLow stock (11 units) -
Emerald Green 3' 3 x 5' 3 Medina Washable Rectangle Rug
$8625Unit price /Unavailable -
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Multicolor 5' 3 x 8' Medina Washable Rectangle Rug
$17375Unit price /UnavailableIn stock (50 units) -
Ivory and Beige 5' 3 x 8' Medina Washable Rectangle Rug
$17375Unit price /UnavailableIn stock (50 units) -
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Seaglass Blue and Rose 5' 3 x 8' Medina Washable Rectangle Rug
$17375Unit price /UnavailableIn stock (50 units) -
Multicolor 5' 3 x 8' Medina Washable Rectangle Rug
$17375Unit price /UnavailableIn stock (50 units) -
Multicolor Gray 4' 4 x 6' 1 Medina Washable Rectangle Rug
$12375Unit price /UnavailableIn stock (50 units) -
Sunshine Yellow 2' 2 x 6' Medina Washable Runner Rug
$8625Unit price /UnavailableIn stock (36 units) -
Sunshine Yellow 2' 2 x 10' Medina Washable Runner Rug
$14875Unit price /UnavailableIn stock (43 units) -
Sunshine Yellow 2' 2 x 8' Medina Washable Runner Rug
$11125Unit price /UnavailableIn stock (31 units) -
Sunshine Yellow 2' 2 x 5' Medina Washable Runner Rug
$7375Unit price /UnavailableIn stock (35 units) -
Plumrose Pink 8' x 10' 4 Medina Washable Rectangle Rug
$34875Unit price /UnavailableIn stock (43 units) -
Plumrose Pink 7' x 9' Medina Washable Rectangle Rug
$24875Unit price /UnavailableIn stock (41 units) -
Sunshine Yellow 8' x 8' Medina Washable Square Rug
$24875Unit price /UnavailableIn stock (50 units) -
Powder Blue 2' 2 x 10' Medina Washable Runner Rug
$14875Unit price /UnavailableIn stock (49 units) -
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Powder Blue 7' x 9' Medina Washable Rectangle Rug
$24875Unit price /UnavailableIn stock (50 units)
Anti-Fatigue Mats
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Red and Blue 2' x 3' Comfort Mat Semicircle Hearth Rug
$12375Unit price /UnavailableIn stock (50 units) -
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Watermelon Red 2' x 3' Comfort Mat Rectangle Rug
$12375Unit price /UnavailableIn stock (50 units) -
Trending In Outdoor
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Light Brown 5' 3 x 8' Outdoor Trellis Rectangle Rug
$14875Unit price /UnavailableIn stock (41 units) -
Black and White 9' x 12' Outdoor Modern Rectangle Rug
$28625Unit price /UnavailableIn stock (50 units) -
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Gray 2' 2 x 3' 1 Outdoor Botanical Rectangle Rug
$3625Unit price /UnavailableLow stock (10 units) -
Blue 8' x 10' Outdoor Traditional Rectangle Rug
$27375Unit price /Unavailable -
Green 3' 1 x 5' 3 Outdoor Botanical Rectangle Rug
$4875Unit price /UnavailableIn stock (50 units) -
Multicolor 8' x 10' Outdoor Modern Rectangle Rug
$27375Unit price /UnavailableLow stock (12 units) -
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Multicolor 8' x 8' Outdoor Casablanca Round Rug
$21125Unit price /Unavailable -
Light Brown 9' x 12' 2 Outdoor Trellis Rectangle Rug
$37375Unit price /UnavailableIn stock (50 units) -
Light Gray 6' 1 x 9' Symphony Outdoor Rectangle Rug
$22375Unit price /UnavailableIn stock (50 units) -
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White and Black 8' x 10' Outdoor Modern Rectangle Rug
$27375Unit price /UnavailableIn stock (32 units) -
Black and White 3' 1 x 3' 1 Outdoor Checkered Round Rug
$3625Unit price /UnavailableIn stock (50 units) -
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Beige and Ivory 10' x 10' Sabrina Soto Outdoor Square Rug
$46125Unit price /UnavailableIn stock (30 units) -
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Forgot Your Rug Pad?
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10' x 14' Everyday Performance Rectangle Rug Pad
$17375Unit price /UnavailableIn stock (50 units) -
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Brown 12' x 12' Outdoor Square Rug Pad
$16125Unit price /Unavailable -
Brown 12' x 12' Outdoor Round Rug Pad
$16125Unit price /Unavailable -
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12' x 16' 1 Luxe Rectangle Rug Pad
$24875Unit price /Unavailable -
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Find That Perfect Rug
RugEngine.com is your go-to online store for high quality rugs. We offer a diverse collection designed to fit every taste, whether you're drawn to classic, modern, or eco-friendly options. From intricate hand tufted pieces made by skilled artisans to durable machine made rugs that last for years, we've got it here.
We believe the right rug can transform a space. That’s why we’ve curated a selection that includes everything from area rugs and runner rugs to accent rugs, available in a variety of sizes and designs. Now it's easy for you to find a rug that not only complements your home but enhances it, all at competitive prices.
Enjoy free shipping, easy returns, and top-notch customer service, so shopping with us is hassle-free. Whether you’re updating your living room, sprucing up your entryway, or adding the perfect finishing touch to your bedroom, Rug Engine has the perfect rug for you.
