Privacy Policy
RUG ENGINE, LLC PRIVACY POLICY
Last Updated: June 10, 2025
For questions or concerns about this Policy, please email us at privacy@rugengine.com.
Welcome to RugEngine.com, provided by Rug Engine, LLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.
By accessing or using RugEngine.com, you agree to the collection and use of information in accordance with this Privacy Policy as well as the Shopify Consumer Privacy Policy. If you do not agree with the terms of these policies, please do not access the website or provide us with any personal information.
RugEngine.com is hosted by Shopify, and Shopify processes your data when you visit and make purchases on this store, including to provide services based on your interactions with other merchants and with Shopify. Your information may be shared with Shopify and other third parties that could be located in other countries, in order to provide services to you, including those that incorporate data from your interactions with other merchants and with Shopify.
We encourage you to read this Privacy Policy carefully and to review it periodically, as it may be updated from time to time. Any changes to this Privacy Policy will be posted on this page, and your continued use of RugEngine.com after such modifications will constitute your acceptance of the revised Privacy Policy. Capitalized terms that are not defined in this Privacy Policy have the meaning given in our Terms of Service.
INFORMATION WE COLLECT
At RugEngine.com, we collect various types of information to provide you with a seamless shopping experience and to improve our services. This information may include:
1. Personal Information
When you create an account, make a purchase, or contact us, we may collect personal information that can identify you, including but not limited to:
• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (e.g., credit card details)
• Any other information you voluntarily provide
2. Non-Personal Information
We may also collect non-personal information that does not directly identify you, including but not limited to:
• Browser type and version
• IP address
• Pages visited on our website
• Time and date of visit
• Referring website and exit pages
• Device information (e.g., mobile, desktop)
3. Cookies and Tracking Technologies
RugEngine.com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Improve website functionality
You can control cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our website.
4. Third-Party Information
We may receive information about you from third parties, such as social media platforms, payment processors, or marketing partners. This information may include personal and non-personal data that enhances our ability to serve you.
CHILDREN
Our Website is not directed to children under the age of 13 and we do not knowingly collect Personal Information from children under the age of 13. If we learn that we have collected Personal Information of a child under the age of 13, we will take reasonable steps to delete such information from our files as soon as is practicable, unless we have a legal obligation to retain it. Please contact us if you believe we have any information from or about a child under the age of 13 at: privacy@rugengine.com.
OPTIONAL VOLUNTARY INFORMATION
In addition to the information we collect, you may choose to provide us with additional information on a voluntary basis. This information is not required for you to use RugEngine.com, but providing it may enhance your experience and help us serve you better. Examples of optional voluntary information include:
1. Profile Information
You may choose to provide information to complete your user profile, such as:
• Personal interests
• Preferences for communication and marketing
• Demographic information (e.g., age, gender)
2. User-Generated Content
If you participate in customer reviews, testimonials, or community forums on our website, any information you voluntarily submit, including your name and content, may be publicly displayed and can be accessed by other users.
3. Surveys and Feedback
From time to time, we may request feedback or conduct surveys to improve our services. Participation in these surveys is entirely voluntary, and you can choose whether or not to provide your information and responses.
4. Promotions and Contests
If you enter any promotions, contests, or sweepstakes, you may be asked to provide additional personal information. Participation is optional, and the information collected will be used in accordance with the rules of the specific promotion or contest.
5. Communication Preferences
You may provide us with preferences regarding how we communicate with you, including your choices about receiving marketing communications or notifications from RugEngine.com.
Please note that while you are free to provide optional information, failing to do so may limit your ability to access certain features or benefits of our services.
USAGE TRACKING
RugEngine.com employs various technologies to monitor and analyze how users interact with our website. This information helps us understand user behavior, improve our services, and enhance your overall experience. The following outlines our usage tracking practices:
1. Cookies and Similar Technologies
As mentioned previously, we utilize cookies and similar tracking technologies (e.g., web beacons, pixels) to gather data on user interactions with our website. These technologies help us:
• Track user sessions and navigation paths
• Identify returning visitors
• Measure the effectiveness of our marketing campaigns
• Analyze website performance and functionality
You can manage your cookie preferences through your browser settings, but disabling cookies may impact your ability to use certain features of our site.
2. Analytics Services
We may use third-party analytics services (such as Google Analytics) to collect and analyze usage data. These services may track information such as:
• Time spent on pages
• Click-through rates
• Bounce rates
• Conversion rates
The information collected through these analytics services is used to improve our website, assess user engagement, and optimize our marketing strategies. For more information on how these services collect and process data, please refer to their respective privacy policies.
3. Log Files
Like many websites, RugEngine.com may collect and store information in log files. This information may include:
• IP addresses
• Browser type and version
• Operating system
• Referral URLs
• Date and time stamps
This data is used to analyze trends, administer the site, track user movements around the site, and gather demographic information for aggregate use.
4. Mobile Device Tracking
If you access our website through a mobile device, we may collect information about your device and your usage of the site, such as:
• Device ID
• Location data (if enabled)
• Network information
This information helps us enhance the mobile user experience and tailor our services to meet the needs of mobile users.
COOKIES & ONLINE IDENTIFICATION TOOLS
RugEngine.com uses cookies and other online identification tools to enhance your experience on our website, analyze usage patterns, and improve our services. This section explains what cookies are, how we use them, and your options regarding cookie management.
1. What Are Cookies?
Cookies are small text files stored on your device by your web browser when you visit a website. They help the website remember your actions and preferences (such as login information, language settings, and display preferences) over time.
2. Types of Cookies We Use
We use the following types of cookies on RugEngine.com:
• Required - these cookies are necessary for the site to function properly, including capabilities like logging in and adding items to the cart.
• Personalization - these cookies store details about your actions to personalize your next visit to the website.
• Marketing - these cookies are used to optimize marketing communications and show you ads on other sites.
• Analytics - these cookies help us understand how you interact with the site. We use this data to identify areas to improve.
3. Online Identification Tools
In addition to cookies, we may use other online identification tools, such as web beacons, pixels, and similar technologies. These tools help us track user behavior and gather information about your interactions with our website, emails, and advertisements.
4. Managing Cookies
You can manage your cookie preferences through your browser settings. Most web browsers allow you to:
• View cookies stored on your device
• Delete specific cookies or all cookies
• Block cookies from being set in the future
• Receive notifications when cookies are being used
Please note that disabling cookies may limit your ability to use certain features of our website, and your experience may not be as personalized.
5. Third-Party Cookies
We may also allow third parties to place cookies on your device for various purposes, including analytics and advertising. These third-party cookies are governed by the respective privacy policies of those parties. We encourage you to review those policies to understand how they collect and use your information.
USE OF INFORMATION
At RugEngine.com, we are committed to using your information responsibly and in compliance with applicable laws. The information we collect may be used for various purposes, including:
1. Providing and Managing Services
We use your information to:
• Process and fulfill your orders, including sending you order confirmations and shipping notifications.
• Create and manage your account on our website.
• Provide customer support and respond to inquiries.
2. Improving Our Services
Your information helps us to:
• Analyze usage trends and user behavior to enhance the functionality and user experience of our website.
• Develop new products, services, and features based on customer feedback and usage patterns.
• Conduct research and analysis to better understand our customer base and improve our offerings.
3. Marketing and Communications
With your consent, we may use your information to:
• Send you promotional materials, newsletters, and marketing communications that we believe may be of interest to you.
• Provide information about new products, special offers, and updates.
• Personalize your experience on our website by showing you products and content that match your preferences.
4. Compliance and Legal Obligations
We may use your information to:
• Comply with applicable laws, regulations, and legal requests.
• Enforce our Terms of Use and other policies.
• Investigate and prevent fraudulent activities, security breaches, or other unlawful activities.
5. Third-Party Services
We may share your information with third-party service providers for the following purposes:
• Payment processing, shipping, and fulfillment.
• Marketing and advertising services.
• Analytics and performance measurement.
These third-party service providers are authorized to use your personal information only as necessary to provide services to us and are required to protect your information in accordance with applicable laws.
THIRD PARTY SERVICE PROVIDERS
RugEngine.com may engage third-party service providers to assist us in operating our website, conducting our business, or servicing you. These third parties may have access to your personal information as necessary to perform their functions, but they are obligated not to disclose or use it for any other purpose. This section outlines our practices regarding third-party service providers:
1. Types of Third Party Service Providers
We may utilize various third-party service providers for the following purposes:
• Payment Processors - to process your payments securely and manage financial transactions.
• Shipping and Fulfillment Services - to deliver products and manage order fulfillment on our behalf.
• Marketing and Advertising Partners - to assist with our marketing campaigns and deliver targeted advertisements based on your preferences.
• Analytics Providers - to analyze user behavior and improve website performance and user experience.
2. Customer Data Sharing
We may share your personal information with third-party service providers only to the extent necessary to perform their respective services. For example, when you make a purchase, we share your payment information with our payment processor to complete the transaction.
Customer data may also be shared with third-party service partners specifically for targeted Marketing and Advertising purposes in order to best measure and optimize ad performance while expanding customer reach. Data may be shared via Order and Customer API connections, which could include the transactional events and personal identifiers found below:
Events:
* Add payment info
* Add to Cart
* Complete Payment
* Initiate Checkout
* Search
* View Content
* Complete Registration
Identifiers:
* Email
* Phone Number
* Last name
* First name
* Country or region
* City
* Zip code
* State
3. Third Party Tracking Technologies
Some third-party service providers may use cookies or similar tracking technologies to collect information about your interactions with our website and other sites. This data may be used to measure the effectiveness of advertising campaigns or provide insights into user behavior.
4. Limitations on Use
Third-party service providers are prohibited from using your personal information for any purpose other than the specific services they are contracted to provide to RugEngine.com. We require our service providers to implement appropriate security measures to protect your information.
5. Links to Third Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by RugEngine.com. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Compliance with Laws
We ensure that our third-party service providers comply with applicable data protection laws and regulations when handling your personal information.
SOCIAL MEDIA ACCESS
RugEngine.com recognizes the popularity and utility of social media platforms. As such, we may provide options for you to connect with us or share content through various social media channels. This section outlines our practices regarding social media access and the information we may collect:
1. Social Media Integration
Our website may include certain features that allow you to interact with various social media platforms, these features may include:
• Sharing products or content from RugEngine.com on your social media accounts.
• Logging in to your RugEngine.com account using social media credentials.
• Following or liking RugEngine.com on social media platforms.
2. Information We Collect
When you connect to or interact with RugEngine.com through social media, we may collect the following information:
• Your social media profile information, such as your name, profile picture, and email address, depending on the permissions you grant us.
• Details of your interactions with our content, such as likes, shares, or comments.
3. Use of Information
The information collected through social media interactions may be used for various purposes, including:
• Enhancing your experience on our website by personalizing content and recommendations.
• Communicating with you through social media channels about promotions, updates, and news related to RugEngine.com.
• Analyzing user engagement and effectiveness of our social media marketing efforts.
4. Privacy Settings
Please be aware that the information you share on social media is subject to the privacy settings of your social media account. We encourage you to review and adjust your privacy settings on social media platforms to manage your information and interactions.
5. Third-Party Policies
Your interactions with social media platforms are governed by their respective privacy policies. We encourage you to review those policies to understand how they collect, use, and share your information.
6. No Liability
RugEngine.com is not responsible for the content or privacy practices of any third-party social media platforms. Any information you share on these platforms is at your own risk.
THIRD PARTY FEATURES
RugEngine.com may incorporate third-party features and services on our website that enhance your shopping experience. These features may include tools, applications, or content provided by third parties. This section outlines our practices regarding third-party features:
1. Types of Third Party Features
We may utilize various third-party features, including but not limited to:
• Widgets and Plugins: - interactive elements that allow you to engage with third-party content directly from our website (e.g., social media feeds, chat tools).
• Embedded Content - content from third-party sources, such as videos, articles, or product reviews that are displayed on our site.
• Analytics and Advertising Tools - services that help us analyze user behavior and deliver personalized advertising based on your interactions.
2. Data Collection and Use
When you interact with third-party features on RugEngine.com, those third parties may collect personal information about you. This information may include:
• Your interactions with the third-party feature.
• Information about your device and browsing behavior.
3. Third Party Privacy Policies
The collection and use of your information by third-party features are governed by the respective privacy policies of those third parties. We encourage you to review these policies to understand how they handle your information.
4. Limitation of Liability
RugEngine.com is not responsible for the practices, content, or privacy policies of any third-party features. Your interactions with these features are at your own risk, and we disclaim any liability for any loss or damage arising from your use of third-party services.
5. User Consent
By using RugEngine.com, you acknowledge and agree that we may include third-party features on our website, and you consent to the collection and use of your information by these third parties as described in their privacy policies.
6. Opt-Out Options
If you do not wish to have your information collected or used by third-party features, you may choose to disable or avoid using those features. However, please note that this may limit your ability to access certain functionalities on our website.
USE OF SERVICE VIA MOBILE DEVICE
RugEngine.com is accessible on mobile devices, allowing you to shop and interact with our services while on the go. This section outlines our practices regarding your use of our services via mobile devices and the information we may collect:
1. Mobile Access
You can access RugEngine.com through various mobile devices, including smartphones and tablets. The mobile version of our website is designed to provide a user-friendly experience and may offer specific features tailored for mobile users.
2. Information We Collect
When you access our services via a mobile device, we may collect the following information:
• Device Information - details about the mobile device you use, including device type, operating system, and unique device identifiers.
• Location Information - if you permit us, we may collect location data through GPS or other location-based services to provide location-specific content and offers. You can manage location settings through your device’s privacy settings.
• Mobile App Usage - if you download and use any mobile applications we may offer, we may collect usage data related to your interactions with the app.
3. Use of Information
The information collected from mobile device usage may be used for various purposes, including:
• Enhancing the functionality of our mobile services and providing a better user experience.
• Offering personalized content, promotions, and recommendations based on your location and preferences.
• Analyzing trends and usage patterns specific to mobile users to improve our services.
4. Mobile Notifications
With your consent, we may send you push notifications, alerts, or messages through our mobile application or services. You can manage your notification preferences through your device settings.
5. Mobile Data Charges
Please be aware that accessing our services via mobile devices may incur data charges from your mobile carrier. We recommend checking with your carrier regarding any potential fees associated with data usage.
6. Third Party Services
When you use our services on a mobile device, you may interact with third-party services (such as payment processors, analytics providers, or advertising networks). These services may collect information about your mobile device usage and are governed by their respective privacy policies.
THIRD-PARTY LINKS
RugEngine.com may contain links to third-party websites or services that are not owned or controlled by us. This section outlines our practices regarding these third-party links and the information you should consider when navigating away from our site:
1. Nature of Third-Party Links
We may provide links to third-party websites for your convenience, including:
• Retail partners and affiliate sites.
• Social media platforms.
• Payment processors.
• Advertising partners.
These links are intended to provide you with additional resources, information, or services that may be of interest.
2. No Endorsement
The inclusion of any link does not imply endorsement, sponsorship, or affiliation with the linked site or service. RugEngine.com has no control over the content, privacy practices, or policies of any third-party websites.
3. Privacy Practices
We encourage you to review the privacy policies of any third-party sites you visit. The collection, use, and sharing of your personal information by these third parties are governed by their respective privacy policies, which may differ from ours.
4. Limitations of Liability
RugEngine.com is not responsible for any loss or damage arising from your use of or reliance on any third-party links. We disclaim any liability for the content or practices of these websites and services.
5. User Responsibility
By clicking on third-party links, you acknowledge that you do so at your own risk. It is your responsibility to understand and accept the terms and conditions and privacy policies of any third-party websites before providing them with your personal information.
6. Feedback and Concerns
If you encounter any links on our site that you believe are inappropriate or misleading, please contact us at privacy@rugengine.com. We value your feedback and will take appropriate action as necessary.
ACQUISITION OF RUGENGINE.COM
In the event that RugEngine.com undergoes a merger, acquisition, reorganization, or sale of all or a portion of its assets, your personal information may be transferred as part of that business transaction. This section outlines our practices regarding the acquisition of RugEngine.com:
1. Transfer of Information
If RugEngine.com is involved in a business transaction such as a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring party. This may include:
• Customer data and purchase history.
• Account information.
• Any other information you have provided to us.
2. Continuity of Privacy Practices
In the event of an acquisition, we will ensure that your personal information remains protected in accordance with this Privacy Policy. The acquiring entity will be required to adhere to similar privacy practices as outlined herein, unless you are notified otherwise.
3. Notification of Changes
In the case of a significant business transaction affecting your personal information, we will notify you via email or through a notice on our website. This notification will inform you of the acquisition and any changes to how your information may be used or protected.
4. Your Choices
You will have the option to opt out of certain uses of your information in accordance with applicable laws. If you do not wish for your personal information to be transferred as part of a business transaction, you may contact us prior to the acquisition.
5. Retention of Information
Even after a transfer of ownership, we may retain certain information as required by law or for legitimate business purposes.
BLOGS, REVIEWS, AND FORUMS
RugEngine.com may provide opportunities for users to engage with our community through blogs, reviews, forums, and other interactive features. This section outlines our practices regarding the information shared in these areas:
1. User-Generated Content
Our website may allow you to post, submit, or share content, including comments, reviews, and forum discussions. Any content you submit in these areas will be considered user-generated content and may be publicly accessible.
2. Public Nature of Content
Please be aware that any information you disclose in public forums, reviews, or blogs can be seen, collected, and used by others. We cannot control the actions of other users or third parties who may access your information, and we are not responsible for the consequences of your submissions.
3. Content Moderation
RugEngine.com reserves the right to monitor, review, and moderate user-generated content. We may remove or edit any content that violates our policies, is deemed inappropriate, or is offensive.
4. Guidelines for Participation
When participating in blogs, reviews, and forums, we encourage you to:
• Be respectful and constructive in your feedback and comments.
• Avoid posting personal information, including your full name, email address, phone number, or any other identifying information.
• Refrain from using offensive language, hate speech, or harassing behavior.
5. Ownership of Content
By submitting content to RugEngine.com, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and distribute your content in any medium. You represent that you own or have the necessary rights to the content you submit.
6. Privacy Considerations
While we strive to create a safe and engaging community, we encourage users to be mindful of their privacy when sharing information. We recommend reviewing our Privacy Policy to understand how we handle your information outside of user-generated content.
7. Contact Us
If you have any concerns about user-generated content or would like to report inappropriate behavior, please contact us at privacy@rugengine.com. We value your input and will address your concerns promptly.
SHARING OF THE INFORMATION
At RugEngine.com, we prioritize your privacy and are committed to safeguarding your personal information. This section outlines the circumstances under which we may share your information with third parties:
1. Service Providers
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. This includes:
• Payment processors for transaction processing.
• Shipping companies for order fulfillment.
• Marketing and advertising partners to deliver relevant content and advertisements.
• Analytics providers to analyze user behavior and improve our services.
These service providers are required to protect your information and may only use it for the purposes for which it was shared.
2. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction. We will notify you of such changes as outlined in the "Acquisition of RugEngine.com" section of this policy.
3. Legal Compliance
We may disclose your personal information when required to do so by law or in response to valid requests by public authorities, including law enforcement. This may include:
• Complying with legal processes or responding to subpoenas.
• Protecting the rights, property, or safety of RugEngine.com, our customers, or others.
4. Consent
We may share your information with third parties if you have provided your explicit consent to do so. This may occur in situations where you have opted in to receive communications from third parties or agreed to share your information for specific purposes.
5. Aggregated Data
We may share aggregated, anonymized, or de-identified information with third parties for analytical purposes, marketing, or research. This data does not identify individual users and is not linked to any personal information.
6. Third-Party Advertising
We may work with third-party advertising partners to deliver ads that are relevant to you. These partners may collect information about your interactions with our site and other websites to serve personalized advertisements. This sharing is governed by the respective privacy policies of these partners.
7. Opt-Out Options
You may have the option to opt-out of certain information sharing practices, including marketing communications. Please refer to the "Your Rights" section of our Privacy Policy for more details on managing your preferences.
SECURITY
At RugEngine.com, we are committed to protecting the personal information you provide to us. This section outlines the measures we take to safeguard your information and our approach to security:
1. Data Protection Measures
We implement a variety of security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include:
• Encryption - we use encryption technologies to protect sensitive data during transmission and storage.
• Access Controls - access to personal information is restricted to authorized personnel who require it to perform their job functions.
• Secure Hosting - our website is hosted on secure servers that are regularly monitored for vulnerabilities and security threats.
2. Regular Security Audits
We conduct regular security audits and assessments to identify potential vulnerabilities and enhance our security protocols. These audits help us maintain a secure environment for your personal information.
3. Data Breach Response
In the unlikely event of a data breach, we have a response plan in place to promptly address and mitigate any potential risks. We will notify affected individuals as required by applicable law and take appropriate measures to protect your information.
4. User Responsibilities
While we take significant steps to protect your information, we encourage you to also take precautions to safeguard your personal data. This includes:
• Using strong passwords for your accounts and changing them regularly.
• Logging out of your accounts after use, especially on shared or public devices.
• Avoiding sharing sensitive information through unsecured channels.
5. Limitations of Security
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge that any information you provide is at your own risk.
6. Contact Us
If you have any questions or concerns regarding the security of your personal information or believe that your information has been compromised, please contact us at privacy@rugengine.com. We take your concerns seriously and will work to address them promptly.
OPT-OUT POLICY
At RugEngine.com, we respect your preferences regarding the use of your personal information and communications. This section outlines your options for opting out of certain practices and how to manage your preferences:
1. Marketing Communications
You may receive marketing communications from us, including promotional emails, newsletters, and special offers. If you wish to opt out of these communications, you can do so by:
• Following the unsubscribe instructions included in any marketing email you receive.
• Contacting us directly at privacy@rugengine.com and requesting to opt out of marketing communications.
Please allow a reasonable period for your request to be processed.
2. Cookies and Tracking Technologies
If you wish to opt out of the collection of information through cookies and similar tracking technologies, you can do so by adjusting your browser settings. Most web browsers allow you to:
• Reject or accept cookies.
• Delete cookies that have already been set.
• Receive a notification when a cookie is being sent.
Please note that if you disable cookies, some features of our website may not function properly.
3. Targeted Advertising
If you want to opt out of targeted advertising based on your online behavior, you can do so by visiting the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) websites. These platforms provide information on how to opt out of targeted advertising from various ad networks.
4. Third-Party Communications
If you have provided consent to receive communications from third parties, you may need to opt out directly through those third parties. Please refer to their privacy policies for instructions on how to manage your preferences.
5. Data Sharing and Disclosure
If you wish to opt out of certain data sharing practices, please contact us at privacy@rugengine.com. We will work with you to address your concerns and provide you with options where applicable.
6. Limitations of Opt-Out
Please be aware that opting out of marketing communications or targeted advertising does not mean you will no longer receive service-related emails or communications regarding your account or orders.
7. Updates to the Opt-Out Policy
We may update this Opt-Out Policy from time to time. We encourage you to review this section regularly to stay informed about your choices regarding our communications and data practices.
RETENTION OF PERSONAL INFORMATION
At RugEngine.com, we are committed to retaining your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and protect our rights. This section outlines our practices regarding the retention of your personal information:
1. Retention Period
We retain your personal information for the duration necessary to:
• Provide the products and services you request.
• Fulfill our contractual obligations to you.
• Comply with applicable laws and regulations.
The specific retention period may vary based on the type of information and the purposes for which it was collected. Generally, we will retain your information for as long as your account is active or as needed to provide you with our services.
2. Legal Compliance
In certain circumstances, we may retain your personal information for longer periods to comply with legal requirements, resolve disputes, enforce our agreements, or protect our rights. This may include:
• Maintaining records to comply with tax and accounting regulations.
• Retaining information for as long as necessary to protect against legal claims.
3. Data Deletion
When your personal information is no longer necessary for the purposes for which it was collected, or when you request its deletion, we will take reasonable steps to securely delete or anonymize your information, unless we are required by law to retain it.
4. Account Inactivity
If your account remains inactive for an extended period, we may take steps to delete or anonymize your personal information associated with that account. We will notify you before taking such actions to give you the opportunity to retain your information.
5. User Rights
You have the right to request the deletion of your personal information in certain circumstances, as outlined in the "Your Rights" section of this Privacy Policy. If you wish to exercise this right, please contact us at privacy@rugengine.com.
6. Updates to the Retention Policy
We may update our retention practices from time to time to reflect changes in legal requirements or business practices. We encourage you to review this section periodically to stay informed about how we manage your personal information.
VISITORS FROM OUTSIDE OF THE UNITED STATES
RugEngine.com is operated in the United States and is intended for users located within the United States. This section outlines our practices regarding the collection and handling of personal information from visitors outside of the United States:
1. International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.
2. Data Transfer and Compliance
By using our services, you acknowledge and agree to the transfer of your information to the United States. The data protection laws in the United States may differ from those in your country of residence. If you provide us with personal information, you consent to the transfer, storage, and processing of your information in the United States.
3. Data Protection Rights
If you are located in a country with data protection laws that provide you with specific rights regarding your personal information (such as the General Data Protection Regulation (GDPR) in the European Union), you may have the following rights:
• The right to access your personal information.
• The right to request correction of your personal information.
• The right to request deletion of your personal information.
• The right to restrict or object to processing your personal information.
• The right to data portability.
If you wish to exercise any of these rights, please contact us at privacy@rugengine.com.
4. Consent to Processing
By providing us with your personal information, you are consenting to the collection, use, and processing of your information as outlined in this Privacy Policy. If you do not agree to our practices, please do not use our services.
5. Links to Other Countries
Our website may contain links to third-party websites that are located outside of the United States. We do not control the content or privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
6. Updates to the Policy for International Users
We may update this section as necessary to comply with applicable laws and regulations. We encourage you to review this section periodically for any changes related to visitors from outside the United States.
RIGHT TO REMOVAL OF POSTED INFORMATION - CALIFORNIA MINORS
In compliance with California law, including the California Business and Professions Code Section 22581, RugEngine.com respects the rights of minors and provides the following guidelines regarding the removal of posted information by minors:
1. Definition of a Minor
For the purposes of this policy, a minor is defined as an individual under the age of 18 years.
2. Request for Removal
If you are a minor or the parent or guardian of a minor and wish to request the removal of content that the minor has posted on RugEngine.com, please contact us at privacy@rugengine.com with the following information:
• The name and contact information of the minor.
• A description of the specific content you wish to have removed.
• A statement confirming that you are the parent or guardian of the minor or that you are acting with the consent of the minor.
3. Verification of Identity
We may require additional information to verify your identity or the identity of the minor before processing the removal request. This is to ensure that we are addressing the request appropriately and protecting the privacy rights of the minor.
4. Scope of Removal
Upon receiving a valid removal request, we will take reasonable steps to remove the specified content from public view. However, please be aware that:
• We may not be able to remove content that has been shared or reposted by other users.
• We are not obligated to remove content that is part of a public record or content that is protected by law.
5. Retention of Information
While we will strive to remove the requested content, we may retain certain information as required by law or for legitimate business purposes, even after removal.
6. Ongoing Responsibilities
We encourage minors to be cautious when posting information online. Parents and guardians are advised to monitor their children's online activities and discuss the importance of protecting their personal information.
7. Updates to the Policy
We may update this section from time to time to reflect changes in legal requirements or our practices. We encourage you to review this section periodically for any updates related to the rights of minors.
YOUR CALIFORNIA PRIVACY RIGHTS
As a resident of California, you are entitled to certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which strengthen your ability to control the personal information that businesses collect about you. This section provides an extensive overview of those rights and how RugEngine.com adheres to them.
1. Right to Know About Personal Information Collected, Disclosed, or Sold
You have the right to request that RugEngine.com disclose specific information about our data practices over the preceding 12 months, including:
• The categories of personal information we have collected.
• The specific pieces of personal information we have collected about you.
• The categories of sources from which we collected your personal information.
• Our business or commercial purposes for collecting or selling your personal information.
• The categories of third parties with whom we shared your personal information.
2. Right to Request Deletion of Personal Information
You have the right to request that we delete personal information we have collected about you, subject to certain exceptions. These exceptions allow us to retain information for legitimate purposes, including but not limited to:
• Completing the transaction for which personal information was collected.
• Detecting security incidents, fraud, or illegal activities.
• Complying with legal obligations, including record-keeping and tax-related requirements.
3. Right to Correct Inaccurate Personal Information
You have the right to request correction of inaccurate personal information that we have about you. Upon receiving such a request, we will make reasonable efforts to verify and, where appropriate, correct the inaccurate information.
4. Right to Opt-Out of the Sale or Sharing of Personal Information
You have the right to opt-out of the sale or sharing of your personal information. RugEngine.com does not sell personal information in the traditional sense. However, if we share personal information with third parties for business purposes (e.g., targeted advertising), you may opt-out of this sharing by:
• Clicking on the “Do Not Sell or Share My Personal Information” link in our website footer.
• Submitting your request via email to privacy@rugengine.com.
RugEngine.com will honor verified requests to opt out of the sale or sharing of personal information. Note that some website functionality may be affected if you choose to opt-out.
Minors Under 16
Additionally, we do not knowingly "sell" or "share" Personal Information of minors under 16 years of age.
5. Right to Limit Use of Sensitive Personal Information
Under the CPRA, you have the right to limit the use of sensitive personal information (such as precise geolocation, racial or ethnic origin, health data, etc.) to only those uses necessary to provide the services you have requested or for other legally permitted purposes. We will comply with any such limitation requests, except where the use is essential for security, fraud prevention, or legal compliance.
6. Right to Non-Discrimination
You have the right not to be discriminated against for exercising any of your privacy rights. RugEngine.com will not:
• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through the use of discounts or other benefits, or impose penalties.
• Provide you a different level of quality of goods or services.
• Suggest that you may receive a different price or rate, or a different level of quality of goods or services.
However, certain promotions or pricing models may be tied to the collection, use, or sharing of personal information. We will always ensure that any such practices comply with the law and are transparent in nature.
7. How to Exercise Your Rights
You may exercise any of the rights described in this section by emailing a verifiable request to us at privacy@rugengine.com. Please include your name, contact information, and a detailed description of your request. You may be required to verify your identity before we process your request. This helps us ensure that we are dealing with the correct individual and protecting your information from unauthorized access or manipulation.
For requests related to sensitive information, or for opt-out requests, we may require additional information to confirm your identity and that the request is valid. We aim to respond to all verifiable requests within 45 days as required by law.
8. Authorized Agents
If you are using an authorized agent to submit a request on your behalf, the agent must provide proof of your written permission. We may require the agent to verify their identity and may directly contact you to verify your authorization.
9. Verification Process
To protect your privacy, we will need to verify your identity or authority before processing your request. This may involve requesting specific pieces of information that we can match with the data we already hold about you or asking you to confirm details of prior interactions with RugEngine.com.
We will make every reasonable effort to fulfill your request in accordance with the law but reserve the right to deny requests that cannot be verified or that fall under statutory exceptions.
10. California “Shine the Light” Law
Section 1798.83 of the California Civil Code permits California residents to request certain details about how their information is disclosed with third parties for third-party direct marketing purposes. We do not share your information with third parties for their direct marketing purposes.
11. Updates to Your California Privacy Rights
We reserve the right to amend this section at any time in response to legal developments or changes in our data practices. Any updates will be reflected on our website, and we encourage you to review this section periodically.
12. Contact Us
If you have any questions or concerns about this section or our privacy practices, please contact us at privacy@rugengine.com. We are committed to addressing your inquiries and ensuring your privacy rights are respected.
COMPLIANCE WITH STATE DATA PRIVACY LAWS
At RugEngine.com, we are dedicated to safeguarding your privacy and ensuring compliance with applicable state data privacy laws, including but not limited to:
• Colorado Privacy Act (CPA)
• Connecticut Data Privacy Act (CTDPA)
• Nevada Revised Statutes Chapter 603A (NRS 603A)
• Utah Consumer Privacy Act (UCPA)
• Virginia Consumer Data Protection Act (VCDPA)
Your Rights Under State Privacy Laws
If you are a resident of a state with these applicable data privacy laws, you may have the following rights concerning your personal data:
1. Right to Access
You have the right to request access to the personal data we have collected about you.
2. Right to Correction
You may request that we correct inaccuracies or incomplete information in your data.
3. Right to Deletion
You may request deletion of your personal data, subject to the exceptions by law.
4. Right to Opt-Out of Processing
You may opt out of the following:
o The sale of your personal data, as defined under relevant state laws.
o Targeted advertising involving your personal data.
o Profiling used for decisions that have legal or similarly significant effects on you.
5. Right to Data Portability
You may request a copy of your personal data in a portable and readily usable format.
How to Exercise Your Rights
To exercise any of your rights under these applicable state privacy laws, please contact us at privacy@rugengine.com. We will respond to your request in accordance with the timelines and requirements set forth by applicable law. To ensure the security of your data, we may request additional information to verify your identity before processing your request.
Opt-Out of the Sale or Sharing of Personal Data
If you reside in Colorado, Connecticut, Nevada, Utah, or Virginia, you have the right to opt out of the sale or sharing of your personal data. To exercise this right, please visit our “Do Not Sell or Share My Personal Information” page or contact us directly at privacy@rugengine.com.
CHANGES TO OUR PRIVACY POLICY
RugEngine.com reserves the right to modify or update this Privacy Policy at any time. This section outlines how we will inform you of any changes and the importance of reviewing our policy regularly:
1. Notification of Changes
We will notify you of any significant changes to this Privacy Policy by posting a notice on our website or sending you an email to the address associated with your account. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the revised terms.
2. Effective Date
The "Effective Date" at the top of this Privacy Policy indicates when the current version was last revised. We encourage you to review this date periodically to ensure you are aware of any changes.
3. User Responsibility
It is your responsibility to review this Privacy Policy periodically for updates. We will make reasonable efforts to communicate changes, but it is ultimately your responsibility to stay informed about how we handle your personal information.
4. Minor Changes
Minor changes that do not materially affect your rights or our practices may not be explicitly communicated. However, all updates will be posted on this page with the revised effective date.
5. Retention of Previous Policies
Previous versions of this Privacy Policy will be retained for your review upon request. If you would like to review an older version, please contact our privacy team by email.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or any changes made to it, please contact us at privacy@rugengine.com. We are committed to addressing your inquiries and ensuring your privacy.
QUESTIONS ABOUT OUR PRIVACY POLICY
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we encourage you to reach out to us. This section provides information on how to contact us for assistance:
1. Contact Information
You can contact us with your inquiries or concerns about this Privacy Policy by emailing our data privacy team at privacy@rugengine.com.
2. Response Time
We strive to respond to all inquiries in a timely manner. Please allow us a reasonable period to address your questions or concerns. If your inquiry requires detailed investigation or review, we will keep you informed of our progress.
3. Feedback and Suggestions
We welcome your feedback regarding our Privacy Policy and our practices. If you have suggestions for improving our policies or practices, please share them with us. Your input is valuable in helping us enhance our commitment to privacy.
Rug Engine, LLC
990 Biscayne Blvd
Suite 501-16
Miami, FL 33132
United States
Tel. (786) 505-5027
